Right of withdrawal


You can withdraw from the contract without specification of any reason within two weeks after receipt of the ordered goods. Timely dispatch of the cancellation in written form (by letter or e-mail) or a cancellation per telephone will suffice. In this case, the return is at the customer's expense and risk.

The notice of withdrawal must be sent to:

  • HIDAYA OG, Schönbrunnerstr. 275/3-4, 1120 Wien, Austria
  • shop@zahraa.at
  • Tel.: +43-660-862 70 74

Consequences of Returns

In case of an effective withdrawal, the mutually received benefits necessary and useful expenses of the buyer on the purchase item and any benefits derived are to be returned to replace (for example, benefits of use). With a reduction in the fair market value of the cause, compensation may be required. Shipping costs are not refundable.